Move On Privacy Policy

1. Introduction

This Privacy Policy explains how Move On ("Move On", "we", "us", or "our") collects, uses, stores, and shares information when you use the Move On mobile application and related services.

Move On is designed to provide daily encouragement, relationship-recovery content, quotes, questions, exercises, reminders, and optional premium features.

By using Move On, you acknowledge the practices described in this Privacy Policy.

Effective Date: October 2, 2026

2. Information We Collect

Depending on how you use Move On and the features you access, we may collect or process the following categories of information.

Account Information

When you create or access a Move On account, we may process information associated with your account, such as:

• Email address
• Account identifiers
• Authentication information
• Information associated with your chosen sign-in method

Authentication may be provided through third-party identity services, including Clerk and supported sign-in providers.

Subscription Information

If you subscribe to Move On Pro, we may process information necessary to determine and maintain your subscription status, such as:

• Subscription status
• Product or subscription identifier
• Purchase or entitlement information
• Subscription renewal or expiration information

Purchases made through the Apple App Store are processed by Apple. We do not receive or store your full payment card number through Move On.

Notification Information

If you enable notifications or reminders, we may process information required to deliver those notifications, such as a device or push-notification token and notification preferences.

You can control notification permissions through your device settings.

App and Usage Information

We may process technical information necessary to operate, maintain, secure, and improve the app. This may include information such as:

• Device type and operating system
• App version
• Technical diagnostics
• Crash or error information
• General app interaction information
• Network and technical information necessary to provide the service

Advertising Information

Move On may use Google AdMob to display advertisements to eligible users.

Advertising providers may process information such as device identifiers, advertising identifiers, approximate location, diagnostics, and advertising or interaction information, depending on the user's device settings, permissions, applicable laws, and the advertising provider's practices.

Where required, Move On will request applicable permissions and provide users with available privacy choices.

Information You Provide to Support

If you contact us for support, we may receive the information you choose to provide, such as your email address, device information, screenshots, and a description of the problem.

3. How We Use Information

We may use information for the following purposes:

• To create and maintain your account.
• To authenticate users securely.
• To provide Move On's features and content.
• To provide and manage Move On Pro subscriptions.
• To restore and verify purchases and subscription access.
• To deliver notifications and reminders you have enabled.
• To provide customer support.
• To diagnose crashes, errors, and technical problems.
• To maintain the security and reliability of our services.
• To improve the performance and functionality of Move On.
• To display advertisements where applicable.
• To comply with legal obligations and protect our rights.
• To prevent fraud, abuse, and unauthorized access.

4. Third-Party Services

Move On uses selected third-party services to provide, maintain, secure, and improve the application.

Clerk

Move On uses Clerk for authentication and account management. Information required for authentication may be processed by Clerk according to its privacy practices.

RevenueCat

Move On uses RevenueCat to help manage in-app subscription entitlements and subscription status.

Apple App Store

Apple processes App Store purchases and subscriptions according to Apple's own terms and privacy practices.

Google AdMob

Move On may use Google AdMob to provide advertising. Advertising-related information may be processed by Google according to Google's privacy practices and applicable settings and permissions.

Supabase

Move On may use Supabase-hosted services and storage to support application content and related functionality.

Neon and Database Services

Move On uses database infrastructure to securely store and process information required to operate the application, including account-related and application data.

Vercel and Hosting Infrastructure

Move On uses server and hosting infrastructure to operate application services and APIs. Technical information may be processed as necessary to provide and secure these services.

Push Notification Services

Move On may use third-party push notification infrastructure to deliver notifications and reminders that you have enabled.

5. Advertising

Move On may display advertisements to users who are not subscribed to Move On Pro.

Advertising may involve third-party advertising technologies, including Google AdMob.

Depending on applicable laws, your device settings, and permissions, advertising providers may use information for advertising delivery, measurement, fraud prevention, and related purposes.

You can manage certain advertising and tracking permissions through your device settings.

6. Subscriptions and Payments

Move On may offer optional auto-renewable subscriptions through Apple's In-App Purchase system.

Payments are processed by Apple through the App Store. Move On does not directly collect or store your full payment card information.

We may receive information necessary to determine whether a subscription or premium entitlement is active.

You can manage subscriptions purchased through Apple from your Apple account's subscription settings.

For more information about managing subscriptions, please visit our Move On Support page .

7. How We Share Information

We do not sell your personal information for money.

We may share or allow access to information with service providers and technology partners when necessary to operate Move On, including providers supporting:

• Authentication and account management
• Cloud storage and databases
• Application hosting and infrastructure
• Subscription management
• Advertising
• Push notifications
• Security and technical services
• Customer support

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or users, investigate fraud or abuse, or protect the security of our services.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the service, maintaining accounts, fulfilling subscriptions, resolving disputes, preventing abuse, and complying with legal obligations.

When information is no longer required, we may delete it, anonymize it, or retain it only where retention is required or permitted by applicable law.

Backup systems and technical logs may retain information for a limited additional period before being automatically deleted or overwritten.

9. Account and Data Deletion

You may request deletion of your Move On account and associated personal information by contacting us.

Send your request to:

ptechagency@gmail.com

Please use the email address associated with your Move On account when making a deletion request so that we can verify and process the request appropriately.

We may need to retain certain information where required by law, necessary to resolve disputes, prevent fraud or abuse, enforce agreements, or otherwise permitted by applicable law.

10. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children's Privacy

Move On is not intended for children who are below the minimum age permitted to use the service under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us at ptechagency@gmail.com .

12. International Users

Move On and its service providers may process information in countries other than the country where you live.

Where applicable, we take reasonable steps to provide appropriate safeguards for international transfers of personal information in accordance with applicable privacy laws.

13. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Request restriction of certain processing.
• Object to certain processing where applicable.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.

To exercise applicable rights, contact us at:

ptechagency@gmail.com

We may need to verify your identity before completing certain requests.

14. Cookies and Website Technologies

Our website may use cookies or similar technologies for functionality, security, analytics, or other website-related purposes.

You can manage cookies through your browser settings. Some website functionality may not work correctly if certain cookies are disabled.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Move On, our services, applicable laws, or our data practices.

When we make changes, we will update the effective date shown at the beginning of this Privacy Policy.

We encourage you to review this page periodically.